David White

I've been a State Farm customer with Gabe Ortega for about seven years. In fact a life long State Farm customer. When I moved here to NM it involved finding a new agent. Gabe Ortega's Office has met and exceeded my expectations. Whenever I need help or have questions he and his office staff always respond. From simple things like getting me information i.e. a card, to helping me select proper uninsured, under-insured coverage. Very satisfied, I highly, highly recommend !

Chris & Greg Juerling

7

Bought a new home in Placitas and was looking for insurance. Many insurers would not provide a quote because they rated Placitas as a high fire danger are. My new place has a lot of rocks in an open space with non-combustible cactus. Norma quoted us for State Farm insurance and saved us some bucks with better coverage! Shewas professional and very responsive to any and all questions. Overall, it was a great experience! Thank you !!

Meranda Enfinger

7

I have been a loyal customer of State Farm for 11 years, but my recent experience after moving to New Mexico for only 6 months due to work has been quite disappointing. While the representative who answers the phone is friendly, I've found the communication to be lacking. There have been several issues, including misreading emails and trying to charge me a premium for a car insurance policy transfer that I had requested the previous month. This has raised concerns about how well they communicate not only with customers but also between different State Farm offices. State Farm has always been my go-to insurance provider, so this experience has been especially disheartening. I truly hope this feedback is taken into account, and that service improvement is a priority moving forward.

Diana Velarde

10

Efficient, polite and professional. Excellent response time!!

Steve Derebey

10

We had a real disaster this fall with a broken water line that flooded our house with over 136,000 gallons of water. State Farm has come through for us with a complete renovation and replacement of many contents. While the corporate structure was initially difficult to work with, Gabe and Paul helped us navigate the process and made sure we were properly taken care of in the end. The stress of the situation was enormous but Gabe and Paul made it much easier to deal with. Thankful to have them on our side though this ordeal!

Allie P

11

Just enrolled with State Farm insurance and saved so much money from switching from Progressive but most importantly, got better coverage! An addition, I wanted to say thank you to Norma! She was very sweet, professional and did not mind getting me different quotes and answering a variety of questions that I had! Overall, it was a great experience!

Yolanda Martinez

11

Norma was very patient & understanding . She took the time to listen & rectified the problem. Great person to have on the staff. Game you have a fantastic team with Norma, Diana & Paul.

Erica Scales

Gabe Ortega State Farm is the BEST insurance agency I have ever had the pleasure of working with. Paul is amazing at his job, fast , friendly service. If your looking for an agency you will not be disappointed.

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	09:00AM-05:00PM
	09:00AM-05:00PM

Rio Rancho, NM

Gabe Ortega